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Navigating complex roles and friendships at work can sometimes be a little tricky. It’s not uncommon to run into interpersonal issues that take time and effort to work through or around. Not every person you meet at work may be your cup of tea, but that doesn’t mean they have nothing to offer a project, team or business. On the flip side, being too chummy with people who work for you could make it difficult to maintain the respect you need to get their best work from them.

Choose Kindness

The Golden Rule certainly applies in business as much as it does everywhere else in life. Treat others how you’d want to be treated.

Listen More Than You Speak

If you spend all day talking, you might miss important perspectives from others.

Don’t Assume Malicious Intent

Try not to assume someone is being malicious or cruel before other reasons for their actions.

Every Person You Meet Has Potential

Don’t just write someone off because they seem like they’re not ‘of use’ to you in your career.

Support Staff Are a Secret Weapon

When you treat everyone as if they’re important, you’ll quickly find that others will move mountains to help you get what you need.

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Soft Skills Aren’t Optional

Treat interpersonal skills with others as a requirement instead of optional.

Look at Things from Their Perspective

Trying to pitch an idea to your boss? Look at things from their perspective and figure out how to answer the questions you’d ask if you were them.

Work With the Changes

The people you work with will have changing needs over time as life events happen. Be willing to move and change with the times.

Seek Diversity

When creating a team or choosing people to work with on a project, don’t forget to prioritize diversity to get a wider range of experience, knowledge and opinions.

Learn to Manage Up

Your boss may not know your project nearly as well as you do. It’s a good idea to learn how to best convey your needs and successes without seeming overbearing.

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